Prescriptions
Ordering repeat prescriptions
All requests must be made:
- 3 working days ahead of need
- via the NHS APP (please download from the app store available for IOS and Android)
- on-line via SystmOnline (you need online access, please post a request for online access though our letter box if you do not already have this)
- paper requests posted through the letterbox
- requests can also be made via email to: sxicb-wsx.strand-prescriptions@nhs.net
(Please ensure when you request a prescription, to produce a new email and not use a previous email. This leads to the request being shown as completed in the Prescription Department’s mailbox, as it is looking at the original thread date and therefore will get missed).
PLEASE NOTE: All prescriptions will be sent electronically to a pharmacy for collection, we will not accept requests to stock pile medication
Please ensure you write your chosen pharmacy on the hand written or emailed prescription request. IF YOU DO NOT they will be sent to the STRAND for collection. To minimise paper use and foot fall, we request that PRESCRIPTIONS are not collected from the surgery.
Prescription Enquiries Phone Line
To enquire about a prescription that has already been requested, you can call us on 01903 243351 and press option 2. This line is open Monday to Friday from 10:00 -13:00 and 15:00 – 18:00.
