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Patient Survey

Please complete our internal patient survey.

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Do you agree with the following statements? Required

	Strongly agree	Agree	Disagree	Strongly disagree	N/A
It was easy to get through to the surgery on the phone.
It was easy to get an appointment that suited me, once speaking to a member of the team.
The website had the relevant information to allow me to access the surgery.
The receptionists treated me well when I arrived at the surgery.
I waited an acceptable amount of time in the waiting room.
The surgery was clean, well presented and had the correct sign posting and information.
The clinician I saw was well educated in the health concerns surrounding my appointment.
The clinician I saw was compassionate and sympathetic.
I feel my needs were met during the consultation.
My prescription was issued in an acceptable amount of time.
The clinician followed up with me in an acceptable amount of time.
I feel satisfied with my experience at The Strand.
The new telephone triage system works well for me and my family
The surgery is operating well post pandemic